DORENTHIX Returns Policy

At DORENTHIX, customer satisfaction is our top priority. Our comprehensive Returns Policy ensures a seamless experience should you need to return any item. Please review the following guidelines to understand our process.

Eligibility for Returns

• Products must be returned within 30 days of receipt.
• Items should be in their original packaging and condition.
• Proof of purchase is required for all returns.

Non-returnable Items

• Gift cards are non-returnable and non-refundable.
• Personalized items cannot be returned unless they are defective.

Return Process

1. Visit our website and navigate to your order history.
2. Select the item you wish to return and complete the return form.
3. Print the return label and affix it to the package.
4. Drop off the package at the designated shipping location.

Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

Need Assistance?

If you have any questions regarding our Returns Policy, please contact our customer service team at:

Phone: (555) 123-4567
Email: [email protected]